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Royalton Cayo Santa Maria (Adults Only), Cayo Santa Maria
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Key details
About the Hotel
Cayo Santa Maria, Caibarien,
Cayo Santa Maria,
Cuba,
00000,
Villa Clara
Royalton Cayo Santa Maria is an adults-only resort that combines the vibrant culture of Cuba with luxury accommodation and personalized service. Situated alongside an impressive natural beach, the hotel offers scenic views of crystal-clear waters and white sandy shores. The property features contemporary design and a commitment to guest satisfaction, achieving an All-In Luxury® vacation experience.
Location
The hotel is located 100 km from Abel Santamaría Airport and 15 km from Las Brujas. Guests have convenient access to local attractions and transportation services. The picturesque setting preserves a tranquil atmosphere, making it ideal for an adults-only getaway.
Rooms
The hotel includes 122 well-appointed bedrooms, consisting of 118 Junior Suites and 4 Royal Suites. Each room is equipped with modern amenities such as air conditioning, a minibar, and a safe. Guests can enjoy beautiful views from their balconies or terraces, creating a relaxing atmosphere.
Eat & Drink
Royalton Cayo Santa Maria offers a variety of dining experiences, with three restaurants serving both buffet-style and à la carte options. Guests can savor local and international cuisine, complemented by on-site cafes and multiple bars providing national and imported drinks.
Leisure & Business
The resort features multiple pools, a full-service spa, a fitness center, and a variety of activities such as snorkeling and evening entertainment. Business services and concierge assistance are available, ensuring a seamless experience for both leisure and business travelers.
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Getting around
A list of all available modes of transport
City Centre
Cayo Santa Maria
6.0
km
Airports
Las Brujas (bww)
13.0
km
Abel Santamaria International (SNU)
109.6
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Experience
The spa facilities were incredible, especially the soothing massage that left me feeling rejuvenated.view full review
Spotless Room
The room was impeccably clean, making it a delightful retreat after a long day.view full review
Perfect Pool Temperature
The temperature of the pool was just right, providing a refreshing soak at any time of day.view full review
Excellent Shower Pressure
The shower had fantastic pressure, making for an invigorating start to each morning.view full review
Functional Business Center
The business center had all the necessary amenities, allowing me to work efficiently during my stay.view full review
General
Wi-Fi
Parking
24-hour reception
Rooms/ Facilities for disabled
24-hour security
Lift
Currency exchange
Hairdresser
Sports & Fitness
Exercise gym
Tennis
Services
24-hour room service
Car hire
Bicycle hire
Laundry
Shops/Commercial services
Dining
Restaurant
Bar/ Lounge area
Buffet breakfast
Business
Business centre
Children
Children's pool
Spa & Leisure
Outdoor swimming pool
Room features
Air conditioning
Heating
In-room safe
Balcony
Media
Television
Telephone
Show more
Location
Cayo Santa Maria, Caibarien,
Cayo Santa Maria,
Cuba,
00000,
Villa Clara
Map view
Cayo Santa Maria, Caibarien,
Cayo Santa Maria,
Cuba,
00000,
Villa Clara
City landmarks
Pedraplen
Delfinario en Cayo Santa Maria
670 m
Nearby
Mall
Plaza La Estrella
430 m
Restaurants
Trattoria
290 m
Plaza La Estrella
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Great Location
Attentive Staff
Delayed Room Ready Time
Staff Smoking
8.6/10
Great
Rooms
8.4
Location
8.8
Service
8.9
Dining
7.6
Guest reviews
8.6/10
based on 15 reviews
0.0
0.0/10based on 0 reviews
George
United Kingdom,
May
2024
8.0/10
The hotel is ideally located at the end of the main pathway, close to the pool, restaurants, and beach, offering a picturesque ocean view from the 2nd-floor rooms. The rooms provided all necessary amenities but were not ready until 4 pm, slightly delaying check-in.
Rooms
8.0
The room was in a great location with a view of the ocean, although it wasn't ready until 4 pm; however, it offered everything needed during the stay.
Service
7.0
The service is attentive, especially Ana who kept our room clean with creative towel sculptures. The staff ensures all needs are met, but some employees are seen heavily drinking and smoking.
Location
9.0
The peaceful location with easy beach access and stunning ocean views is a highlight. Just be mindful of potential staff tiredness due to long shifts and ensure timely dining to avoid food shortages.
Dining
8.0
The dining options, including a la carte choices and daily BBQ, provided a varied selection, although certain dishes like 'Egg Benedict' might not meet expectations.
Facilities
8.0
The facilities were convenient, offering car hire, room service, bicycle rentals, and shops, contributing to a pleasant stay overall.
Great Location
Delayed Room Ready Time
Marjorie
United States,
May
2024
8.6/10
I absolutely loved my stay at the hotel! The rooms were beautifully decorated, comfortable, and spacious, allowing me to enjoy a relaxing bath while admiring the ocean view. However, I did notice a slight musty smell lingering in the room. The service was exceptional, with the staff going above and beyond to ensure I had a fantastic stay. The location was perfect, right by a beautiful beach, although some areas could use a bit more attention. The dining options were delicious, with a variety of choices available, but there was a minor inconvenience with missing condiments. The facilities were top-notch, providing everything I needed for a luxurious and enjoyable vacation.
Rooms
8.0
The rooms were beautifully decorated and very comfortable.
Service
9.0
The staff took great care of us, ensuring our stay was wonderful.
Location
9.0
The hotel is perfectly located by a stunning beach.
Dining
8.0
The dining options were delicious with a variety of choices.
Facilities
9.0
The facilities provided everything I needed for a luxurious stay.
Darren
United Kingdom,
May
2024
9.2/10
I was delighted to find a hotel that gave me that family feel in our beautiful and well-stocked king suite. The room was very clean, even cleaner than our previous night's stay in Montreal. Although, I did wish for a bit more humor to complete the experience.
Rooms
9.0
The room was very clean and gave a cozy family vibe. The king suite was well-stocked and comfortable.
Service
10.0
The service was exceptional, especially from the butler Diego. He went above and beyond to ensure my comfort and always had a smile on his face.
Location
9.0
The magnificent pools and lush tropical plants made the location feel like a tropical paradise. The beautifully landscaped area, especially at night, was enchanting.
Dining
9.0
The dining experience was top-notch, with delicious meals served at the Sunset grill and restaurants. The breakfast definitely stood out as the best meal of the day.
Facilities
9.0
The facilities were impressive and well-maintained, offering everything I needed for a perfect stay.
Paul
United Kingdom,
May
2024
8.2/10
I loved my stay at this hotel! The rooms were large, airy, and very comfortable, with the bonus of being able to enjoy a view of the distant ocean from the bathroom window. The initial room had a stale and musty smell, but the staff quickly accommodated a room change the next day. The service was exceptional, going above and beyond to make my stay memorable. The location, right beside the market and with stunning views down to the sea, was truly spectacular. However, the dining options were frankly horrible, which was a major downside. Overall, a great value for the money with fantastic amenities and friendly staff.
Rooms
9.0
The rooms were great by Cuba standards, once the initial issue was resolved with a room change.
Service
9.0
The staff at this hotel was amazing, always willing to go above and beyond for guests.
Location
10.0
The location was fantastic, with breathtaking views and beautiful surroundings maintained by dedicated gardeners.
Dining
5.0
The dining experience was disappointing with frankly horrible options, but the staff showed appreciation for generosity.
Facilities
9.0
The facilities were top-notch, providing everything needed for a comfortable and enjoyable stay.
Clean
Limited dining
Russell
United Kingdom,
April
2024
8.2/10
The hotel's location was great, close to the main amenities and with a view of the ocean. The rooms were standard and met our basic needs, although there were issues with the patio door and a roof leak. The service, particularly at Senses and Eggcellence, was incredibly friendly and welcoming. The overall location was beautiful and well-kept, although the food quality had room for improvement. The dining experience at Eggsellence had improved since the previous year. The facilities were well-maintained and added to our overall comfort during the stay.
Rooms
7.0
The rooms were standard and met our basic needs, despite issues with the patio door and roof leak.
Service
9.0
The service at Senses and Eggcellence was incredibly friendly and welcoming.
Location
8.0
The overall location was beautiful and well-kept, with easy access to amenities, but the food quality could improve.
Dining
8.0
The dining experience at Eggsellence had improved since the previous year.
Facilities
9.0
The facilities were well-maintained and added to our overall comfort during the stay.
Jeff
United Kingdom,
March
2024
9.0/10
My stay at the hotel was fantastic! The location was perfect, right by the main pool and just a short walk to the beautiful beach. Our room on the 2nd floor had a lovely ocean view and came with a dedicated 'butler' for reservation assistance. The room was spacious, comfortable, and quiet ensuring a good night's sleep.
Rooms
9.0
The rooms are big, comfortable, and very quiet, perfect for a relaxing stay. The ocean view from the 2nd floor was a bonus.
Service
10.0
The service was top-notch! Our 'butler' was incredibly helpful and accommodating, making our stay truly enjoyable.
Location
8.0
The hotel's location is peaceful and well laid out, with easy access to the beach and a stunning ocean view from our room. The only drawback was the impact of poor food choices.
Dining
9.0
The dining experience was delightful, with improvements in the food selection and excellent service. Breakfast had a nice variety with imported cheeses and local fruits.
Facilities
9.0
The facilities were modern and well-maintained, with beautiful gardens enhancing the overall ambiance of the resort.
Bill
United Kingdom,
December
2023
8.2/10
I had a wonderful stay at the hotel. The rooms were clean and comfortable, and the service was top-notch. The location was beautiful, with lovely gardens, but the older rooms could use some updating. The dining experience was enjoyable, and the facilities were well-maintained.
Rooms
8.0
I was greeted by lovely towel pets, flowers, and a spotlessly clean suite. Alina and Juliet did a fantastic job cleaning the room. The only drawback was that the rooms are a bit old.
Service
9.0
From the lobby bar to the excellent chamber maid Yoandra and butler Mario, the service was exceptional. All the staff made my stay absolutely perfect.
Location
7.0
The location was lovely with beautiful gardens maintained daily by amazing gardeners. However, some areas need painting, yet the surroundings are still very clean and well-maintained.
Dining
8.0
I enjoyed dining in the restaurants and the BBQ beside the Sunset restaurant at lunch. The freshly baked European bread was a delightful touch.
Facilities
9.0
The facilities were great, offering everything I needed for a comfortable stay.
Danny
United Kingdom,
December
2023
8.2/10
The hotel provided a spotless room every single day, thanks to the keepers Alina and Juliet. The rooms were large, airy, and very comfortable, allowing me to enjoy the beautiful ocean view from the bathroom window. The service was super attentive without being overbearing, offering various amenities like car hire, 24-hour room service, and more. The location, though a bit far from the beach, was still beautiful and well-kept, with entertaining activities available at the Sanctuary Part of the Resort. The dining experience had a variety of options, from daily BBQ to a la carte choices, but felt slightly limited. The facilities were great overall, providing a pleasant stay.
Rooms
9.0
The rooms were spacious, comfortable, and always impeccably clean.
Service
8.0
The staff was attentive and went above and beyond to ensure a great stay.
Location
8.0
The hotel, though slightly distant from the beach, offered a well-kept and beautiful setting with lively entertainment options nearby.
Dining
7.0
Facilities
9.0
The facilities provided everything needed for a comfortable and enjoyable stay.
James
United States,
November
2023
8.6/10
My stay at the hotel was fantastic! The rooms, although a bit old, were well-equipped, clean, and offered a beautiful view of the beach. The service provided by Alina and Juliet was exceptional, and the service throughout my stay was second to none. The location, with its well-kept gardens and fabulous ocean views, was truly spectacular. The dining options were varied, although some were a bit limited. Overall, a great experience with some minor drawbacks.
Rooms
8.0
The rooms were a bit old but looked after with care by the staff. They were well-equipped, clean, and had a nice beach view.
Service
9.0
From the bar tenders to our assigned Butler, the service was excellent throughout. The staff took great care of us and our needs, showing skill and passion in their work.
Location
10.0
The location was spectacular, with well-kept gardens and amazing ocean views. A perfect spot to relax and enjoy the surroundings.
Dining
7.0
The dining experience offered various options, from a la carte to beach grills. While some choices were limited, the overall quality was good.
Facilities
9.0
The facilities were great, offering a range of services from car hire to room service. Everything was well-maintained and convenient for guests.
friendly staff
limited dining
Graham
United Kingdom,
November
2023
9.0/10
I had an amazing stay at this hotel! The rooms were spacious, clean, and conveniently located near all the main amenities. The location was perfect, with a beautiful view of the ocean from the 2nd-floor room. The service was outstanding, making our vacation truly perfect. The dining options were varied and delicious, and the facilities were top-notch.
Rooms
9.0
The rooms were spacious and always clean, with a great view of the ocean from the 2nd floor.
Service
9.0
The staff were incredibly friendly and accommodating, making our vacation perfect.
Location
10.0
The hotel is peaceful and well laid out, leading to a lovely private beach with white sands and clear water.
Dining
8.0
The dining experience was excellent with varied options and great service.
Facilities
9.0
The facilities were clean and well-maintained, offering everything we needed for a comfortable stay.
David
United Kingdom,
October
2023
7.8/10
The rooms are very spacious, but need a little upkeep. Having a personal 'butler' for dinner reservations was a nice touch, although it wasn't exactly what I requested. It's a great place to relax, but some improvements could be made for a truly comfortable stay.
Rooms
7.0
The rooms are very spacious, but need a little upkeep. Having my own 'butler' who helped with dinner reservations was a unique touch, even though it wasn't exactly what I asked for. It was a nice space to relax.
Service
9.0
The service here is excellent. The staff are hard workers and very friendly, always ensuring I had the best stay at the resort. Special thanks to Dany and Noelvis, my butlers from my last trip to the Royalton, for being so kind and attentive.
Location
8.0
The location is large and next to The Royalton. The beach nearby is spectacular, with well-kept grounds maintained daily by amazing gardeners. Although it can be windy, the white sandy beach and turquoise waters make up for it.
Dining
8.0
The dining experience offered a variety of options, including pork, sausages, and sometimes beef cooked on charcoal. I particularly enjoyed RoseMary's Quesadillas and the Neapolitan pizza.
Facilities
7.0
The facilities here are well-maintained and offer a range of services such as car hire, 24-hour room service, bicycle hire, shops, and laundry services. Some areas could use improvements, but overall, the amenities provided a good level of comfort.
spacious rooms
upkeep needed
Kathleen
United States,
October
2023
8.2/10
I had a wonderful time at the hotel. The rooms were beautifully decorated and so comfortable, I really enjoyed my stay. However, the adjoining door allowed late-night chatter and patio sliding noise to come into the room. The service was exceptional and went above and beyond to meet my needs. The location was perfect, although it was the 2nd furthest from the beach, making it a short walk within the small resort. The dining options were varied, but some aspects could be improved. The facilities were great overall.
Rooms
8.0
The room was beautifully decorated and so comfortable. The noise from the adjoining door was a bit disruptive, though.
Service
9.0
The service was attentive and friendly, going above and beyond to exceed my needs.
Location
9.0
The location was perfect with magnificent pools and attentive staff. Easy access to various amenities and activities.
Dining
7.0
The dining options were good, but there is room for improvement in certain aspects.
Facilities
8.0
The facilities were well-maintained and offered a range of convenient amenities.
Albert
United Kingdom,
September
2023
8.4/10
The hotel rooms were stunning with comfy beds and all the amenities of home, very comfortable and spacious, and great by Cuba standards. The location proved to be central to everything on the resort. Service was top-notch with helpful staff ensuring a comfortable stay and going above and beyond to cater to needs. The dining experience offered a mix of good and not-so-great options. The facilities were excellent for a satisfying stay.
Rooms
9.0
The rooms were stunning with comfy beds and all the amenities of home. Very comfortable and spacious, great by Cuba standards.
Service
9.0
The staff were helpful in finding us a spot in the shade, staying hydrated, and willing to get to know us.
Location
9.0
The location, being on the 2nd floor, provided a view of the ocean and was rated at a five-star level. The surroundings were spectacular, well-kept daily by amazing gardeners, with beautiful views and white sand.
Dining
7.0
The dining experience offered a variety of options like pancakes, crepes, and some fruit, but some dishes were frankly horrible. The a la carte locations had better choices.
Facilities
8.0
The hotel facilities offered car hire, 24-hour room service, bicycle hire, and shops/commercial services, making the stay convenient. The gardens were beautiful and well-maintained.
Ben
United States,
September
2023
9.2/10
My stay at the hotel was truly wonderful. The rooms were stunning with comfy beds and all the amenities of home. I loved the view of the beach from my room, it was very nice. The service from the staff was incredibly helpful and generous with their time and advice. The location was fabulous, allowing me to sit and watch the ocean. The dining experience offered various delicious options with surprising choices. The facilities were top-notch and truly enhanced my overall experience.
Rooms
10.0
The rooms were perfect, including a comfortable mattress and pillows.
Service
9.0
The staff works tirelessly to make this resort experience the best.
Location
9.0
The location was beautiful, thanks to the gardeners who keep it that way.
Dining
8.0
The dining options were varied and delicious with surprising selections.
Facilities
10.0
The facilities offered everything I needed for a luxurious stay.
Ernest
United States,
August
2023
8.6/10
The hotel's location is fantastic, right by the beach and close to amenities. The rooms are spacious and comfortable, and the staff is incredibly friendly. However, the dining experience could use some improvement with limited options for breakfast. The facilities are well-maintained and enjoyable, offering good value for money.
Rooms
8.0
The rooms were clean, spacious, and comfortable, with a view of the ocean from the 2nd floor.
Service
9.0
The staff were all amazing, always putting a smile on my face.
Location
9.0
The hotel's grounds are very clean and well-maintained, leading to a beautiful private beach.
Dining
8.0
The dining has improved since last year, offering a good variety of options with excellent service.
Facilities
9.0
The facilities are convenient and offer a range of amenities for guests.